How long do balloons last?
Our professional-grade balloons are designed to look their best for the full length of your event and typically stay beautiful for several days afterward when kept indoors. Outdoor installs and extreme heat or cold can shorten that window. If you need decor to last multiple days, just let us know and we'll build with longevity in mind.
Do you deliver?
Yes! We deliver throughout our service area. Delivery is quoted based on the size of your order and the distance to your venue, and it's added to your custom quote. Events outside our standard radius may include a travel fee — we'll always confirm the total before you book.
Do you set up?
Absolutely — professional setup is included on most installs so all you have to do is celebrate. We arrive ahead of your event, install everything securely, and make sure it looks flawless before we leave. Teardown service is available as an add-on if you'd like us to handle cleanup too.
How much notice do I need?
We recommend booking 2–3 weeks in advance to lock in your date, especially during busy seasons and weekends. That said, we love a challenge — if you have a last-minute event, reach out and we'll do our best to accommodate you. Popular dates fill up quickly, so the sooner the better.
Can balloons be outside?
Yes, we do plenty of outdoor installs! Keep in mind that direct sun, heat, and wind can affect how balloons look and last, so we'll recommend the right materials and placement for outdoor conditions. We'll talk through your venue when we build your quote to set the right expectations.
What happens if it rains?
Weather can affect outdoor balloon decor, so we'll work with you on a backup plan such as moving the install indoors or under cover. We'll walk you through the specifics when you book so there are no surprises on event day.
Do you require a deposit?
A deposit is typically required to reserve your date, with the balance due before or on the day of the event. We'll include the exact deposit and payment schedule in your quote so everything is clear up front.
Can I customize colors?
Every design is 100% custom to your theme — that's the fun part! Share your color palette, inspiration photos, or event theme and we'll match it. From classic pastels to bold brand colors, we build every install around the look you want.
Can I pick up?
For certain smaller items like helium bouquets or balloon centerpieces, pickup may be available — just ask when you request your quote. Larger installs like garlands, arches, and walls are delivered and set up by our team to make sure they arrive perfect and secure.
What payment methods do you accept?
We aim to make paying easy and accept common methods such as major credit cards and digital payments. Your quote and invoice will list the accepted options and the payment schedule.